Shipping policy
Shipping policy
Shipping Policy
At Luna, we strive to deliver your order safely, quickly, and with care.
Delivery Time
Orders are shipped within 3 to 5 business days (maximum).
You will receive a message from the shipping company before delivery to confirm the address and timing.
Package Handling
Please note: Due to the delicate nature of our products, opening the package before completing delivery is not allowed.
Returns & Exchanges
If there's any issue with your order, don’t worry!
You are entitled to a exchange within 3 days from the order date.